User manual ASCOM DURADISPATCH DATASHEET 1
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Manual abstract: user guide ASCOM DURADISPATCHDATASHEET 1
Detailed instructions for use are in the User's Guide.
[. . . ] [. . . ] Box 8783 SE-402 76 Göteborg, Sweden T +46 31 55 93 00 | F +46 31 55 20 31 www. ascom. com/ws
01. 2008
0277001 Ver A © Ascom (Sweden) AB
Specifications are subject to change without notice.
DURAdispatch enables tasks to be allocated to staff (e. g. orderlies, porters, tradesmen and maintenance personnel) from a simple web interface. Featuring Ascom's unique Accept/Reject feature and zone location concept the task is dispatched as a text message to the staff member that is both the best skilled and in the right area to perform the task in the quickest and most efficient way.
Features: Automatic queing and distribution of tasks Task request input from web interface Graphical task management interface Configurable allocation algorithms Round robin, Shortest queue, Quickest queue Manual staff roster Unlimited staff and assignment zones Configurable task types Real-time staff statistics for the current roster Resilient LINUX based appliance no moving parts No software installations required fully web based Logging of all task activity [. . . ] [. . . ]
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