User manual AT&T HS8255

[. . . ] This AT&T product is manufactured by Lucent Technologies Consumer Products L. P. 848477543 11/99 1 USER'S MANUAL Part Two 900 MHz Cordless Answering System HS8255 with Caller ID/Call Waiting L1 L2 L1 L2 Please read Part 1: Important Product Information, included in this package. For Customer Service, visit our website at www. telephones. att. com. AT&T and the globe symbol are trademarks of AT&T Corp. licensed to Lucent Technologies Consumer Products L. P. CONTENTS INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 FEATURE SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Telephone Feature Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Dial Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Ringer Off/Battery Save . . . . . . . . . . . . . . . . . . . . . . . 7 Handset Ringer Selection . . . . . . . . . . . . . . . . . . . . . 7 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Recording a Phone Conversation . . . . . . . . . . . 20 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Headset Jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Caller ID Feature Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Programming Home and Local Area Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Turning Off Caller ID with Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Call List Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TELEPHONE OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connecting to a Call with the Speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Base Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Page/Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Answering System Feature Setup. . . . . . . . . . . . . . 9 Announcement Options . . . . . . . . . . . . . . . . . . . . . . . 9 Selecting Your Announcement . . . . . . . . . . . . 9 Ring Select and Toll Saver . . . . . . . . . . . . . . . . . 10 Audible Message Alert. . . . . . . . . . . . . . . . . . . . . . . . 10 Remote Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Priority Call Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Changing the Priority Calling Code. . . 11 Reviewing Feature Settings . . . . . . . . . . . . . . . . 11 Recording Your Announcement . . . . . . . . 12 Deleting an Announcement . . . . . . . . . . . . . . . 13 Setting the Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 TELEPHONE MEMORY. . . . . . . . . . . . . . . . . . . . 24 Storing Numbers in Memory. . . . . . . . . . . . . . . . . . . 24 Storing a Pause in a Memory Number. . . 24 Storing a Name with a Memory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Replacing a Stored Number . . . . . . . . . . . . . . . . . . . . . 25 Storing a Number and Name from Call History in Telephone Memory . . . . . 25 Viewing Numbers in Memory. . . . . . . . . . . . . . . . . . 25 Deleting Memory Numbers . . . . . . . . . . . . . . . . . . . . . 26 Editing Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . 26 Priority Ring Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Dialing Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . 26 Caller Specific Outgoing Announcements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Recording a Caller Specific Outgoing Announcement. . . . . . . . . . . . . . . 14 Reviewing a Caller Specific Outgoing Announcement. . . . . . . . . . . . . . . 15 Deleting a Caller Specific Outgoing Announcement. . . . . . . . . . . . . . . 15 Talking Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Recording a Talking Caller ID (LOCAL) Announcement. . . . . . . . . . . . . . . . . 16 Reviewing a Talking Caller ID (LOCAL) Announcement. . . . . . . . . . . . . . . . . 17 Deleting a Talking Caller ID (LOCAL) Announcement. . . . . . . . . . . . . . . . . 17 ANSWERING SYSTEM OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Turning the System On/Off . . . . . . . . . . . . . . . . . . . . . . 27 About Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Message Playback Volume. . . . . . . . . . . . . . . . . . . . . . . . . . 27 Announcement Play/Silent . . . . . . . . . . . . . . . . . . . . . . . . 28 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Call Screening/Intercept . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Announcement Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Listening to Your Messages . . . . . . . . . . . . . . . . . . . . . . . 29 Saving Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Deleting Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Message Window Display. . . . . . . . . . . . . . . . . . . . . . . . . . 31 TELEPHONE OPERATION At the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Previewing a Number Before Calling. . . . . . 18 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Ending a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Handset Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Temporary Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1 CONTENTS ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone . . . . . . . . . . . . . . . . . . . . . . . . 32 Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Connect with the Answering System. . . . . . . 32 From the Cordless Handset . . . . . . . . . . . . . . . . . 32 From a Touch Tone Phone . . . . . . . . . . . . . . . . . 32 CALLER ID OPERATION. . . . . . . . . . . . . . . . . . 37 About Caller Identification . . . . . . . . . . . . . . . . . . . . . . . 37 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Incoming Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Memory Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Reviewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Display Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Deleting Call Records from Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Caller ID Display Messages. . . . . . . . . . . . . . . . . . . . . . . 40 Voice Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Remote Access Commands. . . . . . . . . . . . . . . . . . . . . . 33 Playing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Recording Outgoing Announcement. . 34 Reviewing Your Announcement. . . . . . . . 34 Selecting Outgoing Announcement. . . 34 Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setting the Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 OPERATING RANGE . . . . . . . . . . . . . . . . . . . . . . . 41 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Charging the Handset Battery Pack . . . . . . . 42 Replacing the Handset Battery Pack . . . . . . 43 Remote ON/OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Reviewing ON/OFF Status . . . . . . . . . . . . . . . . . 35 Turning System Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Turning System On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 IN CASE OF DIFFICULTY . . . . . . . . . . . . . . . . 44 Recording a Message When System is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Reviewing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Exit Remote Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 2 INSTALLATION Table/Desk and Wall Installation Modular telephone jack Standard electrical outlet Strain-relief groove Long telephone line cord Power cord The instructions below are for both table/desk and wall installation. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. [. . . ] 2 Press * to activate Priority Ring for the displayed number (the screen displays !). Select DONE. NOTE: You can also view numbers in memory before dialing. See page 25. 26 ANSWERING SYSTEM OPERATION At the Base Set/review answering system features Turn answering system on or off Set/review day and time Adjust message playback volume Skip all or part of message Mailbox 2/ Stop message playback Use with other buttons to change settings Record/review outgoing announcement Delete all or some messages Repeat all or part of message/ Record a memo Mailbox 1/ Stop message playback Turning the System On/Off The answering system must be on in order to use any answering system functions. When the answering system is on, the Message Window is on (a steady or flashing display). The system announces "The machine is on. " To turn the system off, press O again. The system announces "The machine is off. " About Mailboxes This answering system offers you two voice mailboxes, providing a convenient way to share an answering system with other members of your household or business. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 or 2 after the system answers the call. Those not using a touch tone phone, or those who do not press 1 or 2 can still leave messages, which are automatically recorded in Mailbox 1. While playing messages, press E or e on the base to adjust message playback volume, from 0 (lowest) to 7 (highest). If the volume setting is set to 7 and you press E, or if it's set to 0 and you press e, you'll hear a beep to let you know you're already at the maximum or minimum setting. Message Playback Volume 27 ANSWERING SYSTEM OPERATION At the Base Announcement Play/Silent Your system comes set so you can hear your announcement when the system answers a call. Press and hold A for approximately two seconds, until the current setting (AP for Announcement Play, or AS for Announcement Silent) is displayed. Continue to hold A until the display changes, then release the button. If you've selected Announcement A or B, callers can press 1 or 2 during the announcement to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. If the message is longer than three minutes, or if the caller is silent for more than seven seconds, or if the system runs out of memory, the system beeps once and hangs up. If you've selected Announcement AO, the system plays to the end of the announcement, then hangs up. If the system is off and the phone rings, the call will be answered after 10 rings and the caller will hear "The machine is off. " The system then hangs up after 15 seconds if it does not receive a remote command. If the system is on and the memory is full, the call will also be answered after 10 rings, and the caller will hear "Memory is full. " To turn the system on or off remotely, see ANSWERING SYSTEM OPERATION­From Cordless Handset or Touch Tone Phone. Answering Calls Call Screening/Intercept Set the system to answer calls, and set the Playback Volume Control so you can hear the caller's message. If you decide to take the call, press P on the handset or K on the base. If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the telephone switchhook or press X or x on the base. You might want to let frequent callers know they can press #, then 1 or 2 (depending on mailbox desired) on a touch tone phone when they hear your announcement begin. The system then stops playing your announcement and beeps so that the caller can immediately begin recording a message. Announcement Bypass 28 ANSWERING SYSTEM OPERATION At the Base Listening to Your Messages As the system plays back messages in a mailbox, the Message Window displays the number of the message playing. Before playing each message, the system announces the day and time the message was received. After playing the last message, the system announces "End of messages. " Play all messages in a mailbox Press and release the appropriate b button. If you have no messages in that mailbox, the system announces "No messages. " Play new messages only Hold down the appropriate b button for about two seconds, until the system begins playing. [. . . ] You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them. · If the phone does not ring when you receive a call: · · · · · If your telephone misdials or you don't hear the other person right away: · It might take a few seconds for your handset to find a good connection to the phone line. If you have dial pulse (rotary) service, you'll need to set the dial mode to PULSE. Follow the instructions under "Dial Mode" in the FEATURE SETUP section of this manual. [. . . ]