User manual CANON PIXMA IP2702 BROCHURE

[. . . ] Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www. canonesp. com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. [. . . ] Installation CD-ROM Ensure that there are no problems with the Setup CD-ROM. not working properly Use Windows Explorer to ensure that the CD-ROM can be read. If there is any problem with the CD-ROM, contact the Customer Care Center. Unable to proceed beyond the Printer Connection Screen Cannot Install the Installation Printer Driver procedure not followed correctly If you cannot proceed beyond the Printer Connection screen; 1. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. 48 Troubleshooting The USB Connection Does Not Work Properly Problem The Printer is not Recognized Properly Possible Cause Try This You connect to the Connect the printer directly to the computer's USB port without going through the computer through a hub. USB hub Read the manual supplied with the USB expansion card and reinstall the card. A USB expansion card may not be installed correctly The computer does not recognize the printer properly. Reinstall the USB driver The USB driver may using the latest version of the driver. not be installed correctly 49 Troubleshooting Print Quality is Poor or Contains Errors Problem Cannot Print to End of Job Possible Cause The Page Size setting does not match the size of the paper loaded in the printer The size of the print data is too large Try This First, check the Page Size setting in the application. Then, check the Page Size setting in the Page Setup tab of the printer driver for Windows or the Page Setup dialog box of the printer driver for Macintosh. Ink Does Not Eject Properly/Not Printed/Printing is Blurred/ Colors are Wrong/White Streaks Appear/ Printed Ruled Lines are Misaligned FINE Cartridge is not installed properly/ there is no ink left If the size of the data is too large, part of it may be lost. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 16. Note that smudging may occur at the top and bottom edges of paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. When all four corners are curled or the printing surface of the paper is curled, the paper may become dirty or the paper may not feed properly. Try using the paper after correcting the curl by taking the following actions. (1) On the side to be printed*1, place a sheet of regular paper exactly over it to avoid damaging the surface. (2) Roll up the papers together in the direction opposite of the curl as shown in the figure below. (1) (2) Paper is curled *1 (3) Examine the paper which is to be used to print and see if the curl has been lessened to height within approximately 2 to 5 mm / 0. 08 to 0. 2 inches*2 . It is recommended that the curl-corrected paper not be stacked and be fed into the printer one sheet at a time. *1 *2 Paper Thickness Lever Set the Paper Thickness Lever in suitable position for your media. position is not proper See "Canon Specialty Media" on page 10. If the paper is scratched even when printing on plain paper (left), set the Paper Thickness Lever to the right. [. . . ] 25 Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Print Media to Avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]