User manual LENOVO IDEAPAD U550

[. . . ] Lenovo IdeaPad U550 User Guide V1. 0 Notes · Before using this information and the product it supports, be sure to read Important safety information on page iii and Notices in Appendix E first. · Some instructions in this guide may assume that you are using Windows Vista®. If you are using other Windows operating system, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you, and thus shouldn't affect your use of this computer. [. . . ] You can find support information for your Lenovo IdeaPadTM computer at http://consumersupport. lenovo. com. Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your Lenovo computer even easier. Calling the customer support center -----------------------------------If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the customer support center. The following services are available during the warranty period: · Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. · Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. 68 Appendix A. Getting help and service · Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: · Replacement or use of parts not manufactured for or by Lenovo or non warranted parts · Identification of software problem sources · Configuration of BIOS as part of an installation or upgrade · Changes, modifications, or upgrades to device drivers · Installation and maintenance of network operating systems (NOS) · Installation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport. lenovo. com. Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. 69 Appendix A. Getting help and service If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available: · Machine Type and Model · Serial number of your computer and your proof of purchase · Description of the problem · Hardware and software configuration information for your system Note: For the latest list of customer support center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport. lenovo. com. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. 70 Appendix A. Getting help and service Getting help around the world ---------------------------------------------If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://consumersupport. lenovo. com. Lenovo warranty service telephone numbers ------------Warranty Service Telephone Numbers A list of warranty service telephone numbers is available at www. lenovo. com/support/phone. For the latest warranty service number in a country or region, please contact Lenovo, or your reseller in your country or region. 71 Appendix B. Use and care information Caring for your computer -------------------------------------------------------Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Be careful about where and how you work. · Do not eat or smoke over your keyboard. [. . . ] These operations, however, only change the file allocation of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes. [. . . ]